Privacy Policy

At SpicyFeast, your trust matters. We prepare and deliver fresh tiffin meals across the GTA with care, and we treat your personal information with the same level of responsibility. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information only to run our service smoothly:

  • Name, email, and phone number
  • Delivery address and postal code
  • Meal preferences (Veg / Non-Veg)
  • Payment details (processed securely through third-party gateways)
  • Order history and support requests

We do not collect anything beyond what is needed to deliver your meals.

2. How We Use Your Information

We use your information to:

  • Process your orders
  • Deliver your meals on time
  • Communicate about delivery updates or schedule changes
  • Improve our service and customer experience
  • Handle billing or subscription details
  • Prevent fraud or misuse

We never sell your information to anyone.

3. How We Protect Your Data

We store your data securely and follow best practices to protect it. Important notes:

  • We use secure servers and HTTPS (SSL) for data in transit.
  • Access to personal data is limited to authorized personnel only.
  • Your card details are never stored on our servers — payments are handled by trusted gateways.

4. Cookies & Tracking

Our website may use basic cookies for:

  • Login convenience
  • Remembering your preferences
  • Improving website experience

You can disable cookies through your browser at any time — note some features may not work without them.

5. Third-Party Services

We may use trusted third-party tools for:

  • Payment processing
  • SMS or email notifications
  • Delivery tracking

These partners are required to protect your data as outlined in their own privacy practices.

6. Your Rights

You can request:

  • A copy of your data
  • Correction of incorrect information
  • Deletion of your account

Contact our support team and we’ll assist you with any requests.

7. Changes to This Policy

If we update our privacy practices, we’ll post the new version here with an updated date so you can always see when the policy changed.

8. Contact Us

If you have questions about privacy, reach out to:

Email: support@spicyfeast.ca

SpicyFeast

© SpicyFeast. All rights reserved.

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